How do I check the status of my order?
To check the status of your order, you will need to create an account through your company store. To check the status once you've created your account, please visit your My Account page on your company store. Status emails are sent after each stage of the order (Received, Confirmed, In Production & Shipped). If you have questions, please contact our Customer Support team at 1-833-250-1995 or submit your request here.
How long does it take to ship my order?
In-stock items will ship 1-2 business days of order receipt. Made-to-order (on-demand) apparel items that require decorating will ship approximately 5-7 business days of order receipt. Orders with on-demand apparel items and in-stock items will ship together once the apparel is decorated.
When do I receive tracking information for my order?
You will receive an email at the address provided at checkout with the shipping information once the carrier has picked up the shipment. Status emails are sent after each stage of the order (Received, Confirmed, In Production & Shipped). If you have questions, please contact our Customer Support team at 1-833-250-1995 or submit your request here.